Apple Certified Support Professional (ACSP) Practice Exam 2025 - Free ACSP Practice Questions and Study Guide

Question: 1 / 400

Which service is primarily used for resetting a password?

Find my Mac

iCloud

The correct answer is iCloud, as it provides the necessary capabilities for resetting a password, especially in the context of Apple IDs and associated devices. When a user forgets their Apple ID password, they can utilize the "Forgot Apple ID or password?" option available on the iCloud website or on devices, allowing them to reset their password securely through verification methods such as answering security questions or receiving a verification code via email or a trusted device.

While the other services mentioned may play roles in password management or recovery in different contexts, they do not serve the primary function of password resetting in the same manner as iCloud. For instance, Find My Mac is primarily used for locating a lost Mac device, Keychain Access is a utility for managing passwords and secure notes stored on a Mac, and Apple Support offers assistance for a broad range of issues, including password recovery, but it is not a service that directly enables a user to reset their password independently.

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Keychain Access

Apple Support

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